Cancellation Policy

Cancellation policy

Your appointment time is reserved just for you.

A late cancellation or missed visit leaves a gap in the practitioner’s diary that could have been filled by another patient.

Please give the clinic at least 24 hours’ notice if you need to cancel your appointment, so that we can offer that appointment to another patient.

We recognise that situations can arise where it is not always feasible to provide this much notice and ask that you contact us as soon as possible to inform us if you can’t make it to your appointment.

We reserve the right to charge a fee for all late cancellations/missed appointment (up to the value of the appointment booked) for any appointments that are missed without the required notice.

We thank you for your valued custom and continued support.